TERMS & CONDITIONS
CUSTOMER CARE
Welcome to our Customer Care section at overseasdesi.com! We take great pride in providing excellent customer service and ensuring that your shopping experience with us is enjoyable, reliable, and hassle-free. Below, you'll find information about our company, our services, and how to get in touch with us for any inquiries or assistance.
Our Commitment:
At overseasdesi.com (VINAYAKA ENTERPRISES), we are dedicated to delivering top-notch customer care. Our mission is to meet and exceed your expectations, whether you're shopping for products, seeking information, or resolving any concerns.
About Us:
VINAYAKA ENTERPRISES is a trusted name in RETAIL/WHOLESALE and has been serving customers globally. We specialize in providing high-quality products, and our team is passionate about ensuring your satisfaction.
Our Services:
Wide Range of Products: We offer a diverse range of product categories to cater to your day to day needs.
Quality Assurance: All our products undergo rigorous quality checks to ensure you receive only the best.
Secure Online Shopping: Our website provides a secure and user-friendly platform for seamless online shopping.
Prompt Shipping: We offer efficient and reliable shipping options to deliver your orders in a timely manner.
Easy Returns: Our customer-friendly return policy allows you to shop with confidence.
Contact Us:
We're here to help! If you have any questions, concerns, or need assistance, please don't hesitate to reach out to us.
Customer Service Email: overseasdesii@gmail.com
Customer Service Phone: +918595802717
Live Chat: Visit our website and engage with our live chat support during business hours.
Hours of Operation:
Our customer care team is available to assist you during the following hours:
Monday to Friday: 9am to 10pm
Saturday: 9am to 10pm
Sunday: 9am to 10pm
FAQs:
Before reaching out to us, you might find answers to your questions in our Frequently Asked Questions (FAQs) section on our website. We've compiled a comprehensive list of commonly asked questions to provide quick solutions.
Feedback and Suggestions:
Your feedback is invaluable to us. If you have any suggestions for improvement, comments, or compliments about your experience with overseasdesi.com, we would love to hear from you. Your insights help us enhance our services and better serve you.
Building Trust:
We understand the importance of trust when making online purchases. Our detailed Customer Care policy reflects our dedication to your satisfaction and demonstrates our commitment to transparency, reliability, and exceptional service.
Thank you for choosing overseasdesi.com. We look forward to serving you and providing an exceptional shopping experience. Your satisfaction is our priority, and we're here to assist you every step of the way.
PRIVACY & SAFETY
At overseasdesi.com, we prioritize the security of your payments to ensure your online shopping experience is safe and worry-free. We utilize the latest technology and industry best practices to safeguard your payment information and protect your sensitive data. Here's how we ensure secured payments:
1. Secure Payment Gateways:
We partner with reputable and trusted payment gateways that employ advanced encryption protocols to protect your payment information. These gateways ensure that your payment details are transmitted securely from your device to our servers.
2. Encryption and Data Protection:
All payment transactions are encrypted using Secure Socket Layer (SSL) technology. This encryption ensures that your payment data, such as credit card numbers and personal information, remains confidential and cannot be intercepted by unauthorized parties.
3. Zero Payment Information Storage:
We do not store your complete payment information on our servers. Once the transaction is completed, your payment details are discarded to minimize any risk of unauthorized access.
4. 2-Factor Authentication (2FA):
Where applicable, we offer 2-factor authentication to add an extra layer of security to your account. This prevents unauthorized access even if someone gains access to your login credentials.
5. Fraud Detection and Prevention:
We employ sophisticated fraud detection tools to monitor transactions for any suspicious activities. If any unusual patterns are detected, our system triggers additional verification processes to protect your account.
6. Your Role in Secured Payments:
While we take all necessary measures to ensure secured payments, we encourage you to also take precautions on your end:
Keep your login credentials and payment information confidential.
Regularly update your passwords and avoid using easily guessable information.
Only make payments on secure networks, preferably private Wi-Fi networks, and avoid public or unsecured Wi-Fi for sensitive transactions.
We are committed to providing you with a secure and enjoyable shopping experience. Your trust is paramount to us, and we continuously strive to maintain the highest standards of security for all payment transactions.
If you have any questions or concerns about our payment security measures, please feel free to contact our Customer Care team at overseasdesii@gmail.com/+918595802717. Your security is our priority.
WHOLESALE INQUIRIES
Thank you for your interest in partnering with overseasdesi.com (Vinayaka Enterprises) for wholesale opportunities. We value your business and are excited to explore how we can work together to provide quality products to you. Below, you'll find information on how to submit wholesale enquiries and the process involved.
Wholesale Enquiry Submission:
To initiate a wholesale enquiry, please follow these steps:
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Visit our website at overseasdesi.com
Navigate to the "Wholesale" or "Business Partnerships" section.
Fill out the wholesale enquiry form with your contact details and specific information about your business and requirements.
Or You can directly contact us on mail id overseasdesii@gmail.com or on Mobile No- +918595802717 with your requirement, we will get back to you with best Quotes.
PAYMENT METHODS
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Credit / Debit Cards
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​PAYPAL